Production (processing) time + shipping (transit) time = the time you will receive your order. Production times are standard for products however you have the option to choose your shipping method so when it arrives will depend upon that.
Labels, stickers 2 business days for production.
Sometimes we're faster than that, rarely are we slower. If you procrastinated and didn't allow for production time, don't get mad at us.
All orders are produced, processed and shipped from Canada from materials made in Canada and USA.
Production (processing) time means it takes time to make your order. Your order is not sitting on the shelf in our warehouse with your information on it. The printing elves have to run it through the press and package it. Production time does not include weekends or major holidays.
Shipping time is the time it takes for your package to travel to your home or business. Shipping time is in addition to production (processing) time. We ship from Toronto, Canada, so wherever you live, please make sure you allow for both production time and shipping time.
Upgraded shipping is available. If you waited too long to order and need to speed up your shipping time, please make sure you upgrade your shipping to the option that gets the merchandise to you in time. Next Day means next business day. It does not mean weekends. Place your order by noon PST Monday thru Friday and it will ship within two business days. Orders may be subject to verification which may result in delayed shipping. We use Canada Post Service mail for all domestic, US and International orders unless you select DHL Express shipping option.
We wish to give you the best, fastest and lowest prices out there, to do this we may ship from multiple locations. Every package will have its own tracking number. You'll receive an email with this information when the package(s) ship. There won't be additional shipping charges and your packages may arrive on different days.
When your order ships an email is automatically sent to you. If you selected Canada Post regular Service, there is no tracking information is provided for this type of service. You will receive a tracking information if DHL express service is selected.
We are more than happy to ship to a PO Box. There's no chance the dog will eat your package when it doesn't go through a mail slot.
We are more than happy to ship to APO and FPO addresses thanks to the US Postal Service.
We have a few options and they are:
Canada Post Regular Leter Mail - Delivery in 3 to 5 business days
FedEx Express - Delivery in 1 to 2 business days
You are responsible for all duties, taxes and brokerage fees.
FedEx Standard orders can be tracked on the FedEx website and we will email you a tracking number when your order ships. Canadian Canada Post orders are not trackable.
* (We give everyone here a vacation once a year. That's all they get, so don't get mad when we don't ship during that time. We will answer emails, but the phone will go straight to the answering machine. Sorry about that.)